Enter your OTP on the Verified by Visa screen, and click ‘submit’.You will then receive your OTP by email or mobile phone.The screen will ask you to choose whether you would like to receive your One Time Passcode (OTP) by email or mobile phone (if applicable).A Verified by Visa message box will appear on screen after you have entered your card details.When making an online payment using your Visa debit card with a retailer that has enabled Verified by Visa: Verified by Visa helps ensure that payments are made by the rightful owner of the Visa card, to make online purchases more secure. We also guarantee you against any losses from fraud committed against you while you are using our Online Banking service, as long as you have taken all the necessary safeguards and precautions with your security details.We apply a range of protection measures whenever you communicate your travel plans with us through our Telephone Banking or Online Banking services.Verified by Visa adds an additional layer of protection to online purchases made with your Visa debit card.Our Visa debit card benefits from the Chip and PIN secure card payment systems.We take the security of your accounts very seriously and apply a range of protection measures: If your card is stolen, you should also immediately report the theft to the police. If you have lost or had your card stolen, or you believe it may have been subject to fraud, contact us as soon as possible. The contactless limit, is set at a maximum of £100 per transaction in the UK, Channel Islands and the Isle of Man, but will vary in other countries. Pay quickly, conveniently and securely with contactless technology. Visa is accepted at over 35 million outlets worldwide across 200 countries, so you can easily and conveniently access your Gold Account. Please refer to the General Terms and Conditions for Gold Accounts.We record each Visa debit card transaction against your Gold Account, helping you to keep track of your spending through the month. ![]() A Sterling cheque book is available with the Sterling account.You can also set up direct debits on your Sterling Gold Account which is when you give permission to a company to take money from your account on an agreed date.Regular, fixed payments can be made by standing order in Sterling to pay friends, relatives or to transfer money into another account.The card(s) accompanying your Gold Account are Visa debit cards and can also be used to pay for goods and services.You can make immediate withdrawals from your Gold Account up to the available balance via Online, Mobile and Telephone Banking or by giving us an instruction in branch or in writing.You can open a Gold Account in one or all three currencies and transfer money between your accounts using our Foreign Exchange service. ![]()
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